We use 100% Linen and GOTS Organic cotton only in our fabric products. We strive to work to use the best for our environment and meet trade standards for interior products. As a natural cloth it is normal to find that there may be some irregularities within the cloth, so bear this in mind.

Our Wallpaper is printed on Eco-Smooth uncoated paper, which is made of a mix of cellulose pulp and recycled Polyester from plastic bottles. It has more of a dry/matte finish.

For all items we use Royal Mail’s 1st class tracked service or Hermes. As items are made to order, we will provide tracking only after the shipment has left our studio. For international orders please allow around 2 weeks or 10 working days once you receive a dispatch email from us.

In order to reduce fabric waste, we print all our fabric to order. The current lead times on this are 3 weeks for UK and 4-5 on international orders. We will keep you updated as regularly as we can. Let us know if you require something sooner we can try our best to reach your deadline or help advise.

Should you need another base cloth in our prints we will be happy to work to any requirements you have.

Our Linen is rated 30,000 rubs and our cotton is 40,000 rubs. See below:

20,000 - 25,000: General domestic use - Suitable for everyday use on main house furniture.

25,000 - 30,000: Heavy domestic use - Suitable for high levels of everyday use and light commercial use.

30,000 or more: Commercial grade - can be used on heavy duty furniture and would be suitable for any commercial environment.

We are always on the look out for ways to improve our sustainable practices more than just using organic and sustainable cloth and packaging. For every purchase we donate 5% of each sale to Rewilding Britain - A registered charity whose aim is to return large parts of the UK back to its natural state and encouraging the return of wildlife. For more information, please visit www.rewildingbritain.org.uk for more information.

Please note that we are unable to accept returns on cut lengths of fabric unless faulty. We recommend that you order a swatch before ordering your full meterage. On receipt, please check that the fabric delivered is what you have ordered and free of faults. If you would like to return, please notify us within 14 days with clear images of any faults. We believe small irregularities give the fabric character, and is a normal occurrence when printing with natural fibres. Therefore we can only process faults larger than 1cm in size. For Wallpaper, no claims for hanging costs for goods hung one excess of 1 roll.

In order to reduce textile waste we offer a bring back service where we will cover the cost of return shipping of any used and unwanted Lowri cloth that it is still in good condition. We will find ways to reuse, repurpose and recycle the cloth and bring life into it again! Get in touch for more information.

Our fabrics and wallpapers are painted and designed in our studio in London. Everything is printed in the UK and we manufacture all our products locally in London. All packaging is also from UK, as are our stocked cushion pads.

We recommend you use a skilled decorator when starting your wallpaper project, but if you are going for DIY, there are more detailed hanging instructions on the product page or on each individual roll label we send.

Our wallpaper is non-coated so we recommend wiping gently with a clean sponge after application. Our wallpapers are all paste the paper wall products.

Unfortunately our cloth is not inherently FR resistant as this requires chemicals and we choose to only use natural materials and processes. However, if you are hoping to FR proof the cloth for commercial upholstery, there are many third party options available and FR cloth interliners that can be added when constructing your upholstered product. Any damaged caused by this treatment that affects the handle or colour of our cloth will deem it to not be returnable by us, so we would recommend testing the cloth first with any new fabric or new treatment.

To preserve the longevity of your fabric we recommend that you either dry-clean or wash fabrics using a delicate wash at 30 degrees celcius. We recommend not using fabric conditioners or bleach and use a low spin on your washing machine. Do not tumble dry the fabrics. It is also best to iron your fabric whilst it is damp.

It is the nature of printed natural fabrics to slowly fade eventually. To ensure that your fabrics last as long as they should, we recommend that upholstery fabrics should be kept out of direct sunlight if possible, and that curtains are ideally lined with a black out liner, this will increase colour longevity and screen out light.

If the item returned meets our returns policy, you will be credited the amount minus any shipping costs to the original payment method you used. If you are a trade account holder, and you wish for this to be added as credit against your account please discuss this with us on a case-by-case basis. Return delivery costs are the responsibility of the buyer. Returned goods must be delivered to us unused, in original packaging and in the condition they were received. We cannot be held responsible for items damaged or lost in return delivery, therefore we recommend an insured and trackable mail service.

We would love to help bring your bespoke ideas to life - Please get in touch to discuss further. We have a list of recommended manufacturers and makers that we can connect you with for your project! Please note that In accordance to the Distance Selling and Online Trading Regulations any products which have been made to the customer specifications are exempt from standard cancellation rights. This includes upholstered furniture, products and bespoke printed cloth.

We are always keen to provide support for shoots and samples for press. Please feel free to sign up with a trade account for small samples or contact us at hello@lowri-studio.com for larger product loans or assistance.

We are very keen to creatively collaborate and make exciting connections. Feel free to reach out to us at hello@lowri-studio.com and we can get planning.

If you wish to see larger sections of cloth, we have a few stockists and showrooms worldwide who may be near you. See a list here. We can also offer a large sample at a higher rate or a returnable option if you need. Please email us for more information, and allow a little more time for this service.